We want you to be completely happy with your shopping experience from order to delivery to use. If you experience any issues with your order, please do not hesitate to contact us via email and we will do our best to resolve it.
Due to the nature of our products and current health concerns, we do not accept returns or offer refunds. However, if an item was received damaged in any way, please take a picture of it immediately upon receipt, showing the damage, and email it to us. We will work to ship a replacement to you while working with the shipping company.
Additionally, if you have any questions about products, delivery or shipping, please feel free to contact us via email at wendy.mysticmoonsoapworks.com.